Loro Help Center
Short, step-by-step answers for the version of Loro you can download today. If you can't find what you need, write to us from Loro.
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Getting started
- How to install Loro on WindowsHow to download and install Loro on Windows 10 and 11, what to do if you see "Windows protected your PC", how to sign in with Google and what happens during setup.
- How to install Loro on a Mac and give it permissionsHow to download Loro for Macs with an Apple chip or Intel, install it, and give it the permissions your Mac asks for: microphone, accessibility, call audio and screen recording.
- The dictation shortcut: how to use it and how to change itTo dictate with Loro you hold Ctrl + Win (fn on a Mac), talk and let go. What the same shortcut does with text selected, what Ctrl + Alt is for and how to pick other keys.
- How to cancel a dictationIf you started dictating by accident or made a mistake, press Esc before letting go of the keys and Loro doesn't type anything. What to do if the text was already pasted.
Dictation
- The dictionary: names and words written your wayHow to teach Loro names, places and words from your work so it always spells them right when you dictate and in your call notes, and how to create voice shortcuts like "my email".
- Languages: dictate and take notes in English or SpanishLoro understands English and Spanish when you dictate and on your calls, and the app comes in both languages. How to change Loro's language and which language your notes come out in.
Meeting notes
- How Loro takes your meeting notesLoro listens to your calls from your computer, with no bot, and when you hang up it writes the note with the topics and next steps. How to start, what you see during the call and when it stops on its own.
- How to connect Google Calendar to LoroConnect your Google Calendar so Loro reminds you a minute before your meetings and puts its title and people in the note. Where to connect it, what it reads and how to disconnect it.
- How to share a meeting noteHow to share a meeting note with a link, with your team, on WhatsApp, by email or as a PDF, what the other person sees and how to stop sharing it.
To-do and your AI
- To-do: your to-do list, which fills up on its ownWhat you agree to do on your calls goes to your To-do with one click, and you can also say "Loro, I need to…" from any app. How to add, check off, pause and comment on your to-dos.
- Connect your AI to Loro: Claude, ChatGPT and othersConnect Claude, ChatGPT or another AI to Loro and ask it about your meetings without copying and pasting. How to do it over the internet or from your computer, and what your AI can read.
Account, plan and privacy
- Plans and billing: what Free and Pro includeWhat Loro includes for free, what Pro adds (USD 9.99 a month or USD 80 a year), how to upgrade to Pro by card, how to use a code and how Pro for teams works.
- How to cancel your Loro Pro subscriptionCancel Loro Pro anytime from Settings › Plan & billing › Manage subscription. You keep Pro until the end of the period you paid for and you won't be charged again.
- Teams: share meeting notes with your teamHow teams work in Loro: who joins on their own, how to invite someone, what the team sees of your notes, what an admin can do and how to pay for Pro for the whole team.
- Privacy: what Loro keeps and how to delete itWhat happens to your voice, your dictations and your meetings in Loro: what's kept, where and for how long, and how to turn it off or delete it in Settings › Privacy.
Troubleshooting
- Loro doesn't type what I dictate: what to checkIf you dictate and the text doesn't show up, Loro's pill tells you why. What each message means, what to check if the pill doesn't appear and how to get a dictation back.
- Loro can't hear me: how to fix the microphoneIf Loro says "I didn't hear you" or can't find your microphone, test it in Settings, pick another one and check the Windows or Mac permissions.
- Windows key locked: how to unlock it on your laptopIf the Windows key does nothing, it's usually locked: many laptops lock it with Fn + Windows or a game mode. How to unlock it in seconds and dictate with Loro again.
More to read
Try Loro for free
Dictate in any app and get notes from your meetings, with no bot. For Windows and Mac, no card needed.