# How to cancel your Loro Pro subscription

Open **Settings › Plan & billing** and click **Manage subscription**: your subscription opens in the browser, with Stripe, and you cancel it there. You keep Pro until the end of the period you already paid for and you won't be charged again. After that you're back on the free plan, without losing your notes.

## Step by step

1. In Loro, open **Settings › Plan & billing**.
2. Click **Manage subscription**. Your subscription opens in the browser, with Stripe.
3. Cancel it there.
4. Back in Loro, your plan shows until which day you keep Pro.

## What happens next

- You keep Pro until the end of the period you paid for.
- On that day you're back on the free plan: 2,000 words of dictation a week and the notes from the last 30 days in view.
- Nothing is deleted: older notes are kept with a lock.

## If you have Pro through your team

Whoever pays for it manages it. If that's you, cancel the same way, from **Manage subscription**. If not, ask the person who pays.

## Refunds

Payments already made aren't refunded, except where the law requires it. If there was a mistake with a charge, write to us from **Settings › Help › Send feedback** and we'll look into it.

## Frequently asked questions

### How do I delete my account?

Write to us from **Settings › Help › Send feedback** and we'll delete it. What's on your computer you can delete yourself in **Settings › Privacy**.

### If I cancel, can I go back to Pro?

Yes, anytime, from **Settings › Plan & billing**.

### How do I cancel LoroNote?

LoroNote (also called Loro Transcribe) is a different app, made by another company, and it isn't related to Loro. If you paid for it on your iPhone, cancel it on the iPhone: **Settings › your name › Subscriptions**. Apple explains how in [Cancel a subscription from Apple](https://support.apple.com/en-us/118428). Loro, at heyloro.app, is the dictation and meeting notes app for Windows and Mac.

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The Loro team · Updated October 28, 2026 · https://heyloro.app/en/help/cancel-subscription